FAQs ::: Frequently Asked Questions 
Dragon Court
by Diane M. Jones
Updated: 8/13/2003

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FAQ 2: How Do I Keep My Hero For Long Term Game Play?



    

  1.  How long will my hero be saved?

  2.  What is the Reaper?

  3.  How do I get on the Rank Lists?

  4.  Why did I get kicked off the Rank Lists?

    

  5.  There's no way I'm a monster, why am I off the Rank Lists?" 

  6.  HOW DO I HACK?

  7.  HOW DO I AVOID HACKING?

  8.  My password stopped working, what do I do?

    

  9.  I haven't played for 5 months and my character is gone, why?

  10.  How Do I Get My Reaped Hero Back?

  11.   Why Can't You Put My Old Level 21 Hero Onto My New Hero's Account?

  12.  What should I do if I've lost my character? 

    

  13.  What are the Dragon Court Utilities?





	

FAQ 2a:  How long will my hero be saved?



  • Heros who are unplayed for a full year will be deleted (aka 'Reaped').
Heros over level 20 will be saved for two years.



    
FAQ 2b:  What is the Reaper?

    


  • The Reaper is a program that deletes characters who have not been 
played for a very long time.  This is done to preserve space on our 
hard drives AND to make the names available for other players.



    FAQ 2c:  How do I get on the Rank Lists?
    


  • You start on the rank list automatically 
 

  • The ranks list shows the top 12 heroes in Dragon Court first.  
There will be a second group of 12 more heroes and their ranks, 
with your rank in the middle.  



    
FAQ 2d:  Why did I get kicked off the Rank Lists?

    


  • You would get kicked off the Ranks Lists only if you 
have been hacking or it appears that you have.  


  • For example, if your hero's stats look outrageously high, 
questions arise whether it is possible to attain your high stats 
through normal adventuring.  There are actually many aspects of 
your character that are investigated to determine if the hero is 
guilty of hacking.  They call these aspects the "Monster Test List."  
If the evidence looks like you have been hacking, you will be 
declared a monster and removed from the ranks list.  




    
FAQ 2e: There's no way I'm a monster, why am I off the Rank Lists?
    

  • Sometimes the Rank Lists need to be rebuilt.  This is part of
regular maintenance routine.  If you are certain there's no way 
you would be determined a Monster, but you aren't seeing the 12/12 
split on the rank lists, just a straight 24 and you're not in there, 
it is likely that it's time for this maintenance which 
recounts and rebuilds all the lists.

  • You can either wait for the routine maintenance

  • Or, write SUPPORT and let them know that the rank lists
may need attention and that you aren't seeing your 12/12 split.
Staff Support will take care of what ever is going on.




    FAQ 2f: How Do I Hack?
    

***     HOW DO I HACK?



    FAQ 2g:  How do I avoid hacking?
    


  • There are several things you can do to keep your character safe.

        

    1. Passwords are randomly generateded in order to give you security.

    2. The Dragon Court Utilities has a password utility that is available 
to you at all times so that you can keep your password secret should
you be playing somewhere where it is hard to keep your password private. 

    3. Your registered email address is even more important for your Hero's
security.  Make sure you use an email that not many people know you to use.
This way, you can have a little tighter security over your registration
information for your hero (this is more important for players who might
work or go to school with people they quest with).

    4. With the Dragon Court utilities you can also change your 
registered email to a new email address. 

    5. If you change your password ever, your password will be emailed to 
you at the most recently registered address.  

    6. For future navigation, you can access this utilities page from the
Grey Column to the left of the Dragon Court 1 game.

    

    

    
FAQ 2h:  My password stopped working, what do I do?

    

      

    1. Try using the  "Find Password" link which
you can locate on the GREY COLUMN to left of the Dragon Court game.

        

      • ANOTHER WAY TO GET TO THE LOST PASSWORD UTILITY

      • Go to the MAIN Listing of GAMES. 

      • Find Dragon Court's listing at the top, 

      • Under the DC listing you will see the "DRAGON'S LOFT" LINK.

      • On the "DRAGON'S LOFT" page, go to the section 
for Dragon Court Pages, under these, you will see the link to
UTILITIES.

      

    2. On the Utilities page, if you use the link from the "GREY COLUMN" 
next to Dragon Court, it links you right to the spot on the page 
with the lost password utility, otherwise, scroll until you see the 
"Request Password Mailing"  box.  This box asks you to put 
in your hero's name and the registered email associated with that hero.  
Your password will be sent to that registered email address.

    
    

    
FAQ 2i:  I haven't played for 5 months and my character is gone, why?
    
Your hero has almost certainly been Reaped by The Reaper.

    

    
FAQ 2j:  How Do I Get My Reaped Hero Back?

    

  • You don't.  Your hero's name was made available to all who are 
creating new heroes for Dragon Court.  If your hero's old name
is available, you are certainly welcome to re-create your hero.



    
FAQ 2K:  Why Can't You Put My Old Level 21 Hero Onto My New Hero's Account?
    

  • We don't have a big staff so we don't have the man-power to 
do this for all players.  This is a fairly time consuming
job which we only do for rescues from bugs and other natural
disasters.


  • The Reaper is part of the game about which players are given 
fair warning in these FAQ's.  See Faq 2a and Faq 2b for more 
information about The Reaper and how to calculate the number 
of days your hero is safe from the Reaper while unplayed.  



    FAQ 2l:  What should I do if I've lost my character?
    


      

    1. If you think that it could be that you have 
forgotten your password, try the Utility available for 
you from the page where Dragon Court 1 is located.  
        


      1. On the side of Dragon Court 1, look down the GREY COLUMN to the left.


      2. Under the "HERO" section, look for the "FIND PASSWORD" link.
This is the link to the DC UTILITIES Page. 

      3. The Find Password Utility is just one of the Utilities here 
for your use.
      

    2. From the Utilities page, scroll until you see the "Lost Password"  box.  

    3. If this attempt to find your password fails to yield any results:

        

      • Please write Support about your troubles, please be sure to include
          

        1. your hero's name

        2. your registered email for that hero (best to write from this addy)

        3. any other possible emails you may have used to register your hero

        4. details of the troubles you've encountered and attempts to fix them

      

    4. PLEASE DO NOT INCLUDE PASSWORDS IN YOUR EMAIL

    5. We ask this for our hero's security. 

    6. Never send your hero's security information to anyone

    7. --verify all email requests for your hero's information to make 
sure it is going to Fiends.com email address!


    8. Please use the Dragon Court Support Page.


    9. Staff may not be able to resolve all issues 
especially if proper verification is not available.

    


    FAQ 2m:  What Are the Dragon Court Utilities?
    
The Dragon Court Utilities are to help you with all things
Dragon Court.


  • You have password utilities

      

    • with the utilities you can find a lost password

    • You can request a new password

    • You can update the Email registered to your Hero

    

  • For clan Leaders the utilities are very useful:

      

    • you can change or apply Clan Powers

    • you can request a Clan Members List

    • You can kick out clan members

    • Clan Leaders can also transfer Leadership of the Clan

    

    •