FAQS ::: Frequently Asked Questions

Trouble Shooting FAQs

by Fred Haslam

Last Updated: 2005-07-29



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General Questions
1) I need a Password, but it has not Arrived yet.
2) I Used to Play, but Can't play now

3) The Game Screen is Gray or just a little Red X.
4) It keeps saying 'Server Not Responding', what do I do?

Portal, DC2, and StarDart
5) It keeps saying 'Session Has Expired', what do I do?

DC1 Specific Question
6) In DC1 it says 'A New Hero Arises ... ', what do I do?
7) In DC1 it says 'Record Corrupted', what do I do?
8) It keeps saying 'Error: LDH=Invalid Session ID', what do I do?

Other Possible Fixes / Issues
10) How do I Clear my Cache?
11) How do I install a new JVM?

12)What if I use a different browser?
13)What is a Spybot and how do I get rid of it?
14)Is there a way I can help to fix problems?

Contacting Site Support
15)Nothing Works, how do I contact Site Support?


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